GenX eSolutions Pvt. Ltd. is a specialized travel technology company delivering innovative software products for travel agencies, tour operators, and hospitality businesses across global markets. With a strong focus on SaaS platforms, travel ERP systems, and digital transformation, GenX eSolutions carved a niche in building scalable, user-centric solutions for the rapidly evolving travel industry.
For Gajendra Singh, joining GenX eSolutions in October 2013 marked a decisive phase in his professional journey—where structured corporate experience evolved into hands-on business understanding, market intuition, and entrepreneurial clarity. This association deepened his exposure to global markets, product-driven growth, and real-world marketing execution.
About GenX eSolutions — Company Context
GenX eSolutions emerged as a forward-looking travel technology company offering:
- SaaS-based Travel ERP platforms
- Online booking engines for flights, hotels, and packages
- CRM solutions for travel and hospitality businesses
- Mobile applications for Android and iOS
- Custom travel technology integrations
Its flagship product Travzilla and its travel ERP suite enabled agencies to automate operations, manage inventory, and scale digitally—particularly in competitive international markets such as the GCC region.
Learning Business & Entrepreneurship — Role of Sumit Narang
One of the most defining influences during this phase was Mr. Sumit Narang, Founder of GenX eSolutions.Having already built a strong professional rapport at TI Infotech, working under Sumit at GenX provided Gajendra with direct exposure to entrepreneurship in action. Sumit’s approach to business—grounded in clarity, execution discipline, and long-term thinking—helped Gajendra understand:
- How products evolve from ideas to revenue-generating platforms
- The realities of running a technology business beyond theory
- Decision-making under uncertainty and market pressure
- The importance of ownership, accountability, and resilience
Observing Sumit build, scale, and lead GenX eSolutions transformed Gajendra’s perspective from a marketer to a future entrepreneur, making this phase instrumental in shaping his independent thinking.
Practical Marketing Mastery — Influence of Shiraz Ahmad
Another pivotal influence at GenX eSolutions was Mr. Shiraz Ahmad, CMO at GenX eSolutions and widely regarded as a marketing genius. Shiraz played a crucial role in helping Gajendra understand marketing in the real world, beyond frameworks and presentations. Under his mentorship, Gajendra learned:
- How customer psychology shapes buying decisions
- The art of positioning technology products in competitive markets
- Storytelling, branding, and demand generation in practice
- The balance between creativity and performance marketing
This hands-on exposure helped Gajendra internalize marketing as a strategic growth engine, not just a support function—an understanding that later became central to his entrepreneurial ventures.
Skills & Expertise Strengthened at GenX eSolutions
During this period, Gajendra significantly deepened his expertise in:
- Product Research & Competitive Analysis
- SaaS Marketing & Go-to-Market Strategy
- CRM & Travel Technology Solutions
- Digital Marketing & Campaign Execution
- Mobile App Strategy (Android & iOS)
- Cross-functional collaboration with tech and design teams
These skills became foundational in his later work building CRM, ERP, and AI-driven platforms through Webkype.