TI Infotech Private Limited stands as one of India’s early and influential travel technology companies, delivering enterprise-grade software solutions to travel agencies, tour operators, and hospitality businesses across global markets. Known for its flagship products such as Travel Cloud Suite (ERP), Travel Assist CRM, and integrated travel booking platforms, TI Infotech played a pivotal role in digitizing travel operations during a critical phase of industry transformation.

For Gajendra Singh, his association with TI Infotech from May 2010 to September 2013 marked a turning point in professional maturity, global exposure, and leadership development. This phase not only strengthened his expertise in product marketing, CRM, and SaaS platforms, but also laid the foundation for his future entrepreneurial journey.

About TI Infotech — Company Context

TI Infotech is a technology-driven organization specializing in:

• Travel ERP and CRM platforms
• SaaS-based travel management systems
• Online booking engines for flights, hotels, cars, and tour packages
• IT infrastructure and enterprise solutions for travel companies

Its solutions powered travel businesses across India, the Middle East (GCC), and international markets, making TI Infotech a recognized name in travel technology during the early 2010s—a time when online travel adoption was accelerating rapidly.

Gajendra Singh at TI Infotech — Role & Responsibilities

Gajendra Singh joined TI Infotech Private Limited as Assistant Product Marketing Manager, taking ownership of marketing strategy, product positioning, and customer outreach for the company’s core technology platforms.

Key Responsibilities & Contributions:

• Led product marketing for Travel Cloud Suite (SaaS), Travel Assist CRM, and ERP SAP B1
• Delivered 15+ full-scale travel and hospitality portals with advanced booking engines
• Worked closely with technology teams to shape travel-specific CRM systems
• Strengthened brand positioning across domestic and international markets
• Contributed to business development initiatives, especially in the GCC region

This role exposed Gajendra to the intersection of technology, customer behavior, and scalable product design, sharpening his understanding of how enterprise software must align with real operational needs.

A Turning Point in Professional Maturity

TI Infotech was more than a workplace—it was a transformational environment. The organization offered Gajendra early exposure to:

• Global clients and enterprise decision-makers
• SaaS product lifecycle management
• CRM customization for industry-specific use cases
• Large-scale technology deployment in live business environments

This phase refined Gajendra into a strategic marketer, product thinker, and future-ready leader, preparing him for larger responsibilities and independent ventures.

Influential Leaders & Professional Mentors

During his tenure, Gajendra worked alongside some of the most respected professionals of his career—leaders who shaped his corporate values and leadership mindset:

• Late Ms. Meenu Sachdeva — Director
• Mr. Narendra Dixit — VP Sales
• Mr. Ajay Arora — VP Technology
• Mr. Darshan Sharma — VP

Their guidance, trust, and leadership created a culture of accountability, excellence, and long-term thinking that left a lasting imprint on Gajendra’s professional journey.

Influential Professional Relationships at TI Infotech

Mr. Sumit Narang — Project Manager

One of the most defining influences during this phase was Mr. Sumit Narang, whose structured approach, technical clarity, and disciplined execution deeply inspired Gajendra. Sumit’s later transition into entrepreneurship with GenX eSolutions became a powerful motivation—planting early seeds of entrepreneurial thinking and reinforcing the belief that technology-led ventures could scale with vision and discipline.

Mr. Shiraz Ahmad — Sales Manager

zGajendra also built a strong working relationship with Mr. Shiraz Ahmad, gaining valuable insights into sales psychology, negotiation, and long-term client relationship management. This experience reshaped Gajendra’s understanding of sales as a trust-driven, value-oriented discipline rather than a transactional function.

Mr. Brijesh Kumar — Director, Direct Pharmacy

Interactions with Mr. Brijesh Kumar provided exposure to disciplined leadership, strategic foresight, and operational precision. These experiences enhanced Gajendra’s ability to evaluate business decisions through a long-term and scalable lens.

Building a New Business Vertical — The Birth of a Long-Term Partnership

One of the most critical milestones during Gajendra’s tenure at TI Infotech was being entrusted with building a new business vertical from scratch. While identifying a reliable technical partner, he discovered SRV Web Solutions, led by Shakti Pratap Suryavanshi. Impressed by Shakti’s technical expertise, integrity, and delivery discipline, Gajendra onboarded SRV Web Solutions as a third-party development partner. Together, they successfully delivered multiple technology projects, strengthening TI Infotech’s technical capabilities and opening a profitable new revenue stream. This collaboration went beyond project delivery—it formed the foundation of a long-term professional relationship, which would later evolve into the creation of Webkype, marking the beginning of a new entrepreneurial chapter.

Skills & Expertise Strengthened at TI Infotech

During this phase, Gajendra significantly strengthened his expertise in:

• Product Marketing & Positioning
• CRM Strategy & Customization
• SaaS Platforms & ERP Systems
• Digital Marketing & Analytics
• Travel Technology Ecosystems
• Client Communication & Business Development
• These skills later became instrumental in shaping enterprise CRM, ERP, and AI-driven platforms delivered through Webkype.

Conclusion — A Foundation for Entrepreneurship

The TI Infotech chapter represents a defining phase in Gajendra Singh’s career—where enterprise exposure, global clients, trusted mentors, and hands-on product leadership converged. It was during this period that the seeds of entrepreneurship, partnership with Shakti Pratap, and technology-driven execution were firmly planted. TI Infotech did not just shape Gajendra’s professional capabilities—it helped shape his vision, values, and confidence to build scalable technology ventures in the years to come.